| Support Services |
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Unless a client site organization recognizes the need to
dedicate in-house resources to supporting and maintaining a CPR system, it will
be difficult for that organization to achieve greater return on investment (ROI)
or even retain already achieved operational improvements. |
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NOA is prepared to offer post-live system maintenance
support for our clients in the following arenas: |
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- Remote Support - When you need the answer now, and it needs to be correct,
call on NOA >Instead of waiting for weeks to get the answer back, clients use NOA support to quickly
get the right answer, and the alternatives.
- On-line Support System Access - Our clients now have 24 hours a day 7 days a week access to the
status of any current issues that have been brought to the attention of
NOA. Clients can also make new requests for the various services we
offer.
- Help Desk - NOA provides help desk support 9-5pm EST for our customers in the
areas of database development and project management.
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To contact us regarding any of these
services, please see our
CONTACT US
page.