Implementation of automated medication administration with Quadramed-CPR clinical desktops at the Queens Health Network

September 2007: Negley, Ott & Associates, Inc.'s consulting team supported the implementation of automated medication administration utilizing the Clinical Desktop on Quadramed-CPR (formerly Misys-CPR) as the new mechanism used by providers to access the MAR and document administration of medications at the Queens Health Network.

With the support of NOA’s Kevin Rogers, RN, Donna Welsh, RT, Cynthia Herold, MT (ASCP), and Dar Sabatino, R.N., NOA provided technical product expertise by designing and building the database configuration in order to support workflow based applications involving the on-line MAR at the Queens Hospital Center, a member of the Queens Health Network and the New York Health and Hospitals Corporation.  During the course of this project, the hospital project team and NOA built a unified desktop in collaboration with nursing and respiratory service areas in the institution to allow providers a common look and feel regardless of the care venue.  NOA trained more than 300 providers from nursing and respiratory care for this initiative and provided 24x7 support during the pilot unit(s) activation to insure that all users had a smooth transition to the new tool.  The hospital’s provider staff (nurses and respiratory therapists) from three of the pilot units all began using the new clinical desktop design for MAR functionality on September 24, 2007 as part of a phased implementation over the course of a four-week deployment period.  Over the next three weeks, QHN and NOA’s project team will continue implementing the automated MAR across the remaining 16 patient care units and providing 24x7 support to ensure a smooth transition.

This deployment is another example of the commitment this organization makes to provide the best, current-generation IT solutions to clinicians in order to support best practices and is another significant accomplishment for the Queens Health Network.

Congratulations to New York City Health and Hospital Corporation, Queens Health Network and NOA's project team for a successful deployment!  This deployment is another example of how NYCHHC continues to demonstrate quality and excellence towards community health by using the Quadramed CPR integrated electronic health record.

To learn more about Queens Health Network select the below hyperlinks:

• Queens Heath Network - www.nyc.gov/html/hhc/home.html

 

 

About Negley, Ott & Associates, Inc.
NOA was formed in 1992 by IS professionals with a desire to provide hospital information system and clinical professionals with best demonstrated practices in conjunction with implementing clinical software systems that focus on patient care.  The issues, personalities, opportunities, challenges and solutions required by clinical system implementations require the ability to meld sensitivity to clinical processes with the realities of computing and patient care delivery.  To date, NOA has provided services to over 60 hospitals installing clinical systems using an approach that stresses both outcomes and knowledge transfer.  Supporting so many users, both during and after their installation, gives NOA the opportunity to understand the issues that make clinical systems work, and those that don't.

To contact us regarding NOA's assistance with this or any other service, please see our CONTACT US page.