Implementation of Automated Ambulatory Surgery Processing at the Queens Health Network

December 2004: Negley, Ott & Associates, Inc.'s Cynthia Herold, Stacie Barrow and Dar Sabatino implement automated Ambulatory Surgery Processing at the Queens Health Network.

 

With the support of NOA’s Cynthia Herold, MT (ASCP), Stacie Barrow and Dar Sabatino, R.N., the Queens Hospital Center, a member of the Queens Health Network and the New York Health and Hospitals Corporation went live with automated, on-line Ambulatory Surgery Processing. The hospital’s Registration/Financial system does not support the creation of “pending” visits, so in the past, patients scheduled for ambulatory surgery could not be registered until the day they arrived for their procedure. Since the visits were not created until the day the patient arrived, all pre-op orders were done on a paper based record. This often caused delays due to the lack of communication between departments, particularly pharmacy where medications need to be verified before being dispensed.
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The project involved leveraging the Patient1® (Misys CPR™/ Misys CPOE™) via customized configuration to allow “pending” ambulatory surgery visits. This made it possible for orders to be placed prior to the day of surgery and resulted in a new automated process which was much more efficient. Now when the patient arrives, the visit is activated through the registration system and all orders automatically become active.

This go-live event is another significant accomplishment for Queens Hospital Center and the Queens Health Network.

Congratulations to New York City Health and Hospital Corporation, Queens Health Network and NOA's project team for a successful deployment!  This deployment is another example of how NYCHHC continues to demonstrate quality and excellence towards community health by using the Misys CPR™ / Misys CPOE™ integrated electronic health record.

To learn more about Queens Health Network or Misys select the below hyperlinks:

 

• New York City Health and Hospital Corporation - www.nyc.gov/html/hhc/home.html

• Misys – www.misyshealthcare.com

 

 

About Negley, Ott & Associates, Inc.
NOA was formed in 1992 by IS professionals with a desire to provide hospital information system and clinical professionals with best demonstrated practices in conjunction with implementing clinical software systems that focus on patient care. The issues, personalities, opportunities, challenges and solutions required by clinical system implementations require the ability to meld sensitivity to clinical processes with the realities of computing and patient care delivery. To date, NOA has provided services to over 40 hospitals installing clinical systems using an approach that stresses both outcomes and knowledge transfer. Supporting so many users, both during and after their installation, gives NOA the opportunity to understand the issues that make clinical systems work, and those that don't.

To contact us regarding NOA's assistance with this or any other service, please see our CONTACT US page.